Rachel Buggé

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Résumé

About

Hi, my name is Rachel.I currently craft human-centered experiences at JPMorgan Chase.

I’m a UX designer inspired by people, their needs, frustrations, and the stories behind how they use technology. My work blends structure and creativity, from identity and authentication systems to human-centered experiences shaped by a deep empathy for users and a curiosity to make the complex feel simple.

Amazon + Chase Account linking

Read the secure case study

  • Webmail 3.0 (2021)

    Rebuilding, redesigning, and releasing an updated Spectrum email service for the modern era.

  • spectrum-MFA
    Research: Opt-in Two-Factor Authentication (2020)

    How might we let users know about the security benefits of MFA?

  • Maximizing Altruistic Impact at Capital One (2019)

    How can we create a skills-based volunteering process that works for different associate skills?

LinkedIn

Focuses

  • User Experience design
  • Branding
  • Customer identity
  • Authentication
  • B2B UX
  • Web platform design
  • Visual identity
  • UX research
  • UX content
  • Creative direction

Where I’ve gotten to contribute:

Contact

Rachel Buggé © 2025

All Rights Reserved.

Some material proprietary to employers.No images, text, or other content may be reproduced without permission.

Hi, my name is Rachel.I currently craft human-centered experiences at JPMorgan Chase.

I’m a UX designer inspired by people, their needs, frustrations, and the stories behind how they use technology. My work blends structure and creativity, from identity and authentication systems to human-centered experiences shaped by a deep empathy for users and a curiosity to make the complex feel simple.

Amazon + Chase Account linking

Read the secure case study

  • Webmail 3.0 (2021)

    Rebuilding, redesigning, and releasing an updated Spectrum email service for the modern era.

  • spectrum-MFA
    Research: Opt-in Two-Factor Authentication (2020)

    How might we let users know about the security benefits of MFA?

  • Maximizing Altruistic Impact at Capital One (2019)

    How can we create a skills-based volunteering process that works for different associate skills?

Rachel giving a pitch

LinkedIn

Focuses

  • User Experience design
  • Branding
  • Customer identity
  • Authentication
  • B2B UX
  • Web platform design
  • Visual identity
  • UX research
  • UX content
  • Creative direction

Where I’ve gotten to contribute:

Contact

Rachel Buggé © 2025 All Rights Reserved

All Rights Reserved

Some material proprietary to employers. No images, text, or other content may be reproduced without permission.

Hi, my name is Rachel.I currently craft human-centered experiences at JPMorgan Chase.

I’m a UX designer inspired by people, their needs, frustrations, and the stories behind how they use technology. My work blends structure and creativity, from identity and authentication systems to human-centered experiences shaped by a deep empathy for users and a curiosity to make the complex feel simple.

Amazon + Chase Account linking

Read the secure case study

  • Webmail 3.0 (2021)

    Rebuilding, redesigning, and releasing an updated Spectrum email service for the modern era.

  • spectrum-MFA
    Research: Opt-in Two-Factor Authentication (2020)

    How might we let users know about the security benefits of MFA?

  • Maximizing Altruistic Impact at Capital One (2019)

    How can we create a skills-based volunteering process that works for different associate skills?

LinkedIn

Focuses

  • User Experience design
  • Branding
  • Customer identity
  • Authentication
  • B2B UX
  • Web platform design
  • Visual identity
  • UX research
  • UX content
  • Creative direction
Rachel giving a pitch

Where I’ve gotten to contribute: